1.Employees first strategy 2. Assess tech footprint 3. Simplify IT consumption 4. Security as a business strategy 5. Secure everything 6. Secure collaboration and communication tools 7. Partner across the organization when defining policies 8. Prepare leaders and listen to employees 9. Facilitate communication 10. Provide flexibility and choice in the physical space design 11. Connect with virtual workers 12. Data-driven decisions.