1. Onboarding remote customers digitally using OTP verification system. 2. Integrating WhatsApp with chatbots to ease claim intimation and customer services. 3. Training sales force via video conferencing to provide digital advisory regarding the best-suited products for the customers. 4. Adopting cloud-based platforms for cost optimization by implementing server-less architecture. 5. Using data analytics to predict risks before onboarding a customer.

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