1. 75% firms realise the need of investing in new techs. 2. 81% firms are reskilling their existing staff. 3. 43% investment in business transformation leaves scope for innovation.4. Firms will invest in data-centres as a part of ‘Cloud-first’ to ‘Cloud smart’ shift. 5. Emergence of AIOps to advance automation. 6. Impact of COVID-19 pandemic will lead to the use of new tools, techs, networks, digital workspaces etc.