COVID-19 impact: 500% hike in online healthcare consultation

5 cr Indians used online doctor consultation in the last three months due to the spread of novel coronavirus. Among them 80% were first-time users, 44% of users were from non-metro cities. 51% consultations were for GP, gynaecology, dermatology. Mental health, ENT, paediatrics etc were also queried. COVID-19 related consultations topped the list with a 200% rise in queries among which 50% showed symptoms.

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