With a massive shift to remote work, firms had to come up with solutions to ensure uninterrupted and smooth functioning. For this, they used NLP equipped chatbots for remote hiring, and employee assistance. Using these bots, they provided small bits of relevant project code to newly onboarded developers. Reinforcement and distributed ML algorithms, automation systems have helped firms in digital transformation. 75% firms will use AI by 2024, reported Gartner.