Wipro plans to offer its internally developed AI-based customer service solution ‘Ethica’ to its clients. Developed by Wipro’s AI branch – Wipro HOLMES, this solution can be used to generate unbiased and transparent results — banks can offer unbiased loans, firms can do unbiased revenue forecasting, unbiased anomaly detection in payment transactions. Wipro has developed the framework for Ethica almost two years ago and it is now being pushed as an AI tool.

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