Wipro to offer AI-based customer-service tool Ethica to clients

Wipro plans to offer its internally developed AI-based customer service solution ‘Ethica’ to its clients. Developed by Wipro’s AI branch – Wipro HOLMES, this solution can be used to generate unbiased and transparent results — banks can offer unbiased loans, firms can do unbiased revenue forecasting, unbiased anomaly detection in payment transactions. Wipro has developed the framework for Ethica almost two years ago and it is now being pushed as an AI tool.

Click here to read the full story

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s