1. Loan moratorium: ML algorithms help the bank assess SMEs, market-related risks, and loan repayment capacity of customers which otherwise would be very difficult, if not impossible, to do manually. 2. Cybersecurity: AI, data analytics help in early fraud assessment, helping the bank to stay one step ahead of scammers and fraudsters. 3. Customer service: Conversational bots have upgraded far beyond simple FAQs, enabling 24X7 hassle-free service for the customers.

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