Infosys signs 5-year pact with Genesys to drive innovation

Infosys announced that it has signed a five-year deal with cloud customer experience and contact centre solutions provider, Genesys. This partnership will enable both the firms to develop, deploy innovation in creating best solutions for customer experience market. Under this partnership, Infosys will bring market exposure to Genesys’ contact centre solutions and will itself leverage Genesys PureConnect R&D, operations, and customer service.

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