How technology is helping AirAsia to ensure safe flight for passengers

1. Facial recognition enables passenger to check at the terminal entrance without doing physical doc checks at multiple touchpoints. 2. Cards for purchase of food, beverages etc on board increases passenger convenience. 3. High-end tech-back up manages thousands of complex customer queries. 4. AirAsia’s Virtual Allstar (AVA) app handles 80% of customer requests (ticket booking, flight status etc) across all major social media platforms – WhatsApp, Facebook etc.

Click here to read the full story

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s