Conversational AI platform Niki.ai said its revenues have grown by 1,000% in the current FY. The Ratan Tata-backed startup has used voice-based commerce for driving growth in small towns and has served more than 1.5 mn people through its app last year. It said that the avg spends are increasing considerably. “Our user base increased by 220% in 2020 and will go up further as we expand into more geographies in 2021,” Niki.ai CEO Sachin Jaiswal.

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