Amazon Alexa saw a 67% rise in Indian user interactions in 2020, as the e-com giant built a voice ecosystem by embedding it in Amazon’s family of apps and over 100 third-party devices. Alexa is now enabled on Amazon’s shopping app, Fire TV, and on laptops, televisions, smartphones, and smart home appliances. India was the fourth country — after the USA, the UK and Germany — where Alexa was launched in Oct 2017.
Amazon has introduced ‘Alexa for Residential’ for property managers to set up Alexa-powered smart apartment with no account or device set up required. This service will allow property managers to create custom Alexa skills for every unit in a property, allowing residents to manage rent, maintenance requests, amenity reservations etc. It will also enable self-guided tours, answer common questions or demo smart home features in vacant units.