Leveraging the power of data, technology and ecosystem collaborations, Mahindra Lifespace is improving sales efficiency with a zero-touch home buying experience. Homebuyers can conduct an on-site virtual walkthrough with AR/VR, showcasing apartment details and online inventory selection. The company has launched its first project ‘Happinest Palghar’ in COVID era with entire operations carried online.
1. Collaboration tools like Teams, Zoom etc will ensure professional and personal connectivity. 2. Cloud platforms – public, private, hybrid – will enable the remote accessibility of data. 3. No-touch environment will be facilitated by drones, robotics, automation. 4. AR/VR-led sales platform will enable remote selling. 5. Surveillance tools, facial recognition, contact tracing apps will ensure social distancing compliance. 6. Virtual learning.
1. Automating hiring and other manual processes. 2. Reliance on devices – laptops, PCs – has expanded. 3. Mix work model to be heavily-invested. E.g. contact tracing tools, collaboration tools etc. 4. Knowledge hubs (software platforms that manage company knowledge) help employees stay productive. 5. Tech upskilling of existing employees. 6. AR/VR for immersive meetings.7. AI tools expected to be firms’ essential tech-stack by 2022.