SBI Card has implemented Oracle HCM HR System and integrated it with Oracle HCM Cloud with other Cloud Apps of Payroll, rewards & recognition, and expense management. The company now onboards new employees on the Cloud HCP platform with ease and success. “Now Employee Onboarding, performance management and training are done on Cloud HCM solution,” Rama Mohan Rao Amara, MD & CEO, SBI Card, said in an interview with ETCIO.
Liberty General Insurance has automated vehicle inspections for car insurance policy renewals and claims assessments using Artificial Intelligence. Under the AI-based inspection process, customers capture photos or videos, which are sent to the cloud and an automated inspection report, covering damage and claim assessment gets generated within a few seconds. This reduces the cost of inspection and time by 98% and 95% respectively.
1. Cloud-based VC tools for smooth collaboration. 2. Native cloud-based app to check employees’ health, well-being. 3. RPA for internal, client-facing tasks to save time 4. Implementing a software-defined network in the data centre; software-defined storage next inline 5. Data centre automation for IT operations — user ID creation, asset management, password etc. 6. Cybersecurity: updating user endpoints with the latest security patches, infra monitoring.
As a truly digital company, Zoomcar has been doing contactless deliveries for the last few years. The company has invested in data science, IOMT, AI/ML, Keyless entry for better customer service. It is using AI-driven predictive analytics for analysing driving patterns for safety on roads. Analytical tools are used to identifying loyal and returning customers with 85% accuracy. Its customer support is using AI-powered chatbots for fast resolutions of customer query.