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Tag: digital transformation (page 1 of 1)

India’s digital economy to go postpaid- Nandan Nilekani

Nandan Nilekani said that India’s digital economy would go from a prepaid to postpaid in the new decade, driving a huge cycle of consumption and growth. According to Nilekani, the country could be a great place for future SaaS firms and a digital transformation agent for the world. “As people get to digital payments, credit histories, digital transactions they will be ready for the credit,” he said while speaking at an event.

HCL completes acquisition of Australian IT firm DWS

HCL Technologies had announced to acquire DWS last year in Sept and hence completed the acquisition on Jan 5, 2021. This would strengthen HCL’s position in the Australian and New Zealand market. DWS provides a wide range of IT services including digital transformation, application development and support, program and project management and consulting. HCL employees 1600 people in major cities, including Canberra, Sydney, Melbourne, Brisbane and Perth.

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IBM signs multi-year deal with IndiGrid for digital transformation

IBM has signed a multi-year contract with IndiGrid to deploy an AI-enabled hybrid cloud solution with Maximo Apps Suite running on IBM Cloud to optimise the quality and utilisation of assets throughout its lifecycle. The deployment will increase productivity, drive efficiency and reduce operating costs. IndiGrid has 11 projects consisting of 28 transmission lines with more than 6,280 circuit km length and nine substations with 11,460 megavolt amp transformation capacity.

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Schindler selects L&T Tech for digital, engineering transformation

L&T Technology Services has been selected by Schindler — a provider of elevators, escalators, moving walks — to provide digital engineering capabilities —  product development, innovation and engineering services and solutions. Under the multi-year contract, LTTS will help Schindler to accelerate digitisation and connectivity initiatives. LTTS clients include 69 Fortune 500 companies and 53 of the world’s top ER&D companies across industries.

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Decoding Thermax three-step digital transformation journey

Thermax digitisation initiative has three parts 1) Employee Automation: Human capital management is completely automated, as employees can sell tech better when they see its benefits. 2) Business Automation: Sri City factory is fully automated and digitalised to ensure operations can be governed. 3) Customer engagement: tech is embedded in the product itself. Besides digital marketing, enquiry management, CRM system have helped in engagement.

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RBL Bank partners Accenture to boost digital transformation

RBL Bank has tied up with Accenture to transform its IT systems and boost its digital transformation journey. Accenture will help RBL Bank modernise its large apps environment; streamlining and automating bank’s key business processes like finance, HR, and sales. Also, it will create a flexible and more responsive tech backbone for RBL bank to enable the continuous roll-out of improved digital capabilities while enabling effective IT cost management.

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IndusInd Bank, CRMNEXT collaborate to digitise customer on-boarding process

The IndusInd bank has integrated CRMNEXT platform across all its touchpoints and 2000 branches for better customer services, engagement. Platform’s ‘Customer Action Centre’ will collect customer data from multiple sources thereby enabling the bank to predict its customers’ needs Thus, the bank can create better products, offerings and also automate the customer on-boarding process. Therefore, sales, customer engagement, services will increase, improve.

How Tupperware India is leveraging technology for better revenue

1. Tupperware invested in tech model that oversees manufacturing, supply chain management etc. 2. ERP systems, GPS-enabled tracking solutions enable plant-to-distributor supervision and reduce turnaround time i.e. faster delivery. 3. Warehouse Management system, monitoring-based systems have improved, ensured efficiency. 4. The digital platform ensures product transparency for customers. Unique QR codes on products answer product-related queries.

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