Flipkart had extended the Voice Search feature from grocery service to its e-com platform in both English and Hindi languages. The company said the objective was to help new users understand who are mostly from non-metro/tier 1 cities. For sellers, the functionality will allow them to make in-roads to a larger market. It has deployed multiple capabilities such as Automatic Speech Recognition, NLP, and Text-to-Speech for Indian languages etc.
IBM announced new capabilities of IBM Watson to help enterprises scale the use of AI for business. The new capability – Reading Comprehension, FAQ Extraction, Intent classification model, etc – developed by IBM Research are designed to improve AI automation, provide a higher degree of precision in NLP, and develop greater trust in outcomes derived from AI predictions. . Besides, Watson Discovery now includes support for 10 new languages including Hindi.