India following its rich talent pool, good connectivity, strong IT workforce is poised to become a “superpower” in accelerating digital transformation, Salesforce Chief Digital Evangelist Vala Afshar said. Highlighting that Salesforce is committed to Indian tech growth, Afshar said that investment in startups was also being provided, with Salesforce backing Razorpay, Hashnode, and Darwinbox. India has the largest employee base for Salesforce, after US.
Source: Outlook
Porter, an on-demand logistics marketplace that offers its customers trucks and tempos for delivery into the cities, is using Salesforce’s strong analytical platform to adopt a data-driven approach. This enabled Porter to contextualise all gathered data and provide customized solutions to clients. Data analysis is also useful for lead conversion, with the correct agents being spotted through analysis and
then incentivised.
After acquiring Slack for $28B last year, CRM giant Salesforce has announced initial integrations. Planning to use Slack as their primary communication platform, Salesforce will leverage Slack’s ability to integrate external apps, to speed up and automate many Salesforce tasks. Rob Seaman, SVP for Slack at Salesforce, announced that these integrations are just the start, with more to come in the upcoming months.
Infosys appointed former Salesforce executive Chitra Nayak as an independent director. She has over 25 years of professional experience and specialises in go-to-market strategies. Nayak also serves as a board member at Invitae, a medical genetics firm; at Morneau Shepell, a HRtech services firm; at Forward Air, a freight and logistics firm; and at Intercom, a messaging platform. She has also co-founded Neythri.org that supports South Asian professional women.
Salesforce appointed Arun Kumar Parameswaran as SVP and MD (sales and distribution) India from early May. He will be based out in Bengaluru will report to Arundhati Bhattacharya, CEO and Chairperson. Parameswaran, in the recent past, was VP for the Enterprise business at VMware. He comes with over 28 years of experience and has worked with clients across the enterprise, commercial, PSU’s and SMB’s on their digital transformation journeys.
Salesforce has appointed Sanket Atal as Senior VP and MD, India. Atal will officially join the cloud computing firm on March 15 and will report to Arundhati Bhattacharya, CEO and Chairperson, Salesforce India. In his new role, Atal will be responsible for driving the next level of growth for Salesforce in the country having has the second-highest employees workforce outside of the US. The form has over 4,000 employees in Hyderabad, Mumbai, Delhi and Bengaluru.
Spotify will let its employees work from anywhere as work shifting to cloud-based tech and employees attending online meetings. The Swedish music streaming firm’s move is in step with several tech organisations adapting to new ways of working that have emerged during the COVID-19 pandemic. Salesforce and Twitter have already shifted to hybrid or permanent remote working models.
As Salesforce allowed its employees to work remotely indefinitely under a new policy, the cloud computing giant said that 9-to-5 workday is “dead.” The new policy offers flexibility to employees and follows tech firms like Google, Twitter, etc which are adapting newer workplace rules for the post-pandemic period. Salesforce said it made changes after surveying employees who have been mostly WFH since the COVID-19 outbreak began.
