Zoom has added a new feature named ‘Immersive View’, a new video background capability that mimics in-person meetings like experience to give a life-like background to users. The feature is similar to the Together Mode in Microsoft Teams. Immersive View is available to all users and can accommodate 25 people in meetings and webinars. The company which is synonymous with VC unveiled the Immersive View in October last year.
The SBI has launched a video KYC-based account opening feature which is completely paperless and contactless. A person can open a bank account without visiting a branch using the digital process powered by AI and Facial Recognition Tech. One has to download the YONO app, click on ‘New to SBI’, and select ‘Insta Plus Savings Account’. Once the Aadhaar details are entered and authenticated, he/ she has to schedule a video call to complete the KYC.
Zoom Video Communications, the video-conferencing platform, is finally up and running after an hour-long outage which resulted in users being unable to join meetings on Wednesday. Downdetector, an outage tracking website showed that nearly 2,000 people reported the issue with Zoom. The company said, the glitch was most likely due to a localised internet service issue and announced that all the systems were now operational on its status Page.
In the pandemic hit the year 2020, Google’s Duo and Meet hosted over one trillion min of VC across the globe. Google, this year, added a Meet tab in Gmail account so that users can jump from an email to a VC. The Google app crossed 100 mn users daily and its DAU “had a peak of 235 mn” in the Q3 of 2020. During the peak of COVID-19 in April-May, Google Meet added 3 mn users per day. Meet calls are unlimited, for any Gmail user, till March 31, 2021.
Zoom is now planning to develop an email service and aims to release it next year, along with a calendar app, to take on giants like Google and Microsoft. Zoom Video Communication, according to media reports, has begun developing a web email service and “might offer a very early version of the product to some customers next year”. Zoom, however, did not comment on the media reports.
Zoom is lifting the 40-min time limit it has for more than three participants for free accounts during the upcoming holidays. In a blog post, Zoom said that the limit will be lifted for Hanukkah, Christmas Eve, Christmas, New Year’s Day and Kwanzaa. It is worth a recall that the VC service has lifted it’s a 40-min time limit for Thanksgiving Day this year as well. Google is also letting free users host Google Meet calls that last up to 24 hrs right till March 31 next year.
Free users bills, pushed down Zoom Video Communication’s gross profit margins to 66.7%, below analysts’ estimates of 72.1%, much below then the pre-pandemic average of around 80%. Zoom’s margins would remain under pressure into 2021 as free users will continue to spike the cost. Shares of the company, which have risen about 7X this year fuelled by the meteoric rise in demand in VC for work, school or socialising due to the pandemic, fell 5% on Monday.
Zoom is set to lift the limit of 40 min for even non-paying users of its VC services on ‘Thanksgiving Day’ in the USA. The company has been made in order to let families spend more time virtually for Thanksgiving Day falling on Nov 26th. The limit, during the pandemic, has been one of the major restrictions, which forced users to restart the VC after the end of the limit. Zoom has not confirmed if the restrictions have been lifted in the rest of the world including India or not.