Tuesday, 9 January, 2024

AI Bot boosting business for Bajaj Allianz Life Insurance

<p>Goutam Datta, the Chief Information and Digital Officer at Bajaj Allianz Life Insurance has shared how the use of AI Chatbots has led to a significant increase in business. The bot, named &quot;BOING&quot;, was released in 2017 and can respond to up to 36 different service requests. Implemented over WhatsApp, the bot has been welcomed by customers happily, with the company&#39;s digital apps experiencing a 250% increase in consumption in Tier-1 cities.</p> <p>&nbsp;</p> <p>&nbsp;</p>