Monday, 25 September, 2023

Salesforce Announces Acquisition of AI Customer Service Startup Airkit AI

Salesforce, a leading CRM platform, has unveiled its plans to acquire Airkit AI, an innovative startup specializing in AI-powered customer service solutions. This strategic move underscores Salesforce's commitment to enhancing its AI capabilities to better serve its customers. With the integration of Airkit AI's technology, Salesforce aims to provide more efficient and personalized customer service experiences, further solidifying its position in the competitive CRM market.