Friday, 24 March, 2023

Salesforce Praxis collaboration enables seamless retail experience for all channels

<p>Retail store HomeTown&#39;s parent company Praxis Home Retail enlisted Salesforce&#39;s help to speed up their digitisation. Business Head - IT, Sujoy Mitra said Salesforce implemented a unified platform, capable of consolidating data and implementing processes. Salesforce also helped address customer needs at every step, while customer interaction was also monitored for omni-channel engagement with customers.<br /> &nbsp;</p>