Friday, 24 March, 2023

72% of transactions of Public Sector Banks now via Digital channels

<p>With customers active on digital platforms doubling from 3.4 c in 2019-20 to 7.6 cr in 2020-21, around 72% transactions of PSBs are now digital. AI, blockchain tech, and robotic process automation are some of the tech PSBs may now focus on, while investing heavily in digital tech. Overall digital payments also recorded a 31.19% growth, RBI data showed. The growth reflects the increase in adoption and deepening of cashless transactions across the country.<br /> &nbsp;</p> <p>&nbsp;</p>