Friday, 24 March, 2023

Amazon Plans to Close Numerous Call Centers in United States

<p>Amazon.com Inc. plans to close multiple call centers in the United States.<br /> The COVID-19 pandemic hastened the trend of remote working across most industries, and cloud call center businesses like Five9 Inc. experienced a boom in business. The company&#39;s cloud computing branch, Amazon Web Services, also offers software called Amazon Connect that enables businesses to use remote networks to serve customers.</p>