Friday, 24 March, 2023

HCL Technologies' CTO Discusses Advancing CX in the Age of 5G

<p>HCL Technologies&#39; CTO, Shyam Enjeti, speaks about advancing CX in the age of 5G, sharing insights into the opportunities and challenges presented by the technology. He highlights the importance of leveraging AI, automation, and cloud to enable an enhanced customer experience. He also notes that the rise of 5G will increase the adoption of IoT devices, leading to a more connected world with more data available for analysis.&nbsp;</p>