Friday, 24 March, 2023

How insurers are using digitisation for reaping benefits

<p>1. Onboarding remote customers digitally using OTP verification system.&nbsp;2. Integrating WhatsApp with chatbots to ease claim intimation and customer services. 3. Training sales force via video conferencing to provide digital advisory regarding the best-suited products for the customers. 4. Adopting cloud-based platforms for cost optimization by implementing the server-less architecture. 5. Using data analytics to predict risks before onboarding a customer.</p>