Friday, 24 March, 2023

LG to expand cloud-based call centers

<p>LG Electronics announced that it will be looking to expand its cloud-based call centers to provide better customer services to protect its workforce from Covid-19. LG recently launched its cloud-based call center in the US and they will be available in 10 more countries by the end of 2021. Q2 of LG is expected to clock 17.6 trillion won, up by 37% compared to 2020. Its operating profit is estimated to grow by 140% on-year to 1.2 trillion won.</p>