Friday, 24 March, 2023
PM launches ‘One Nation, One Ombudsman' scheme to address banking complaints
<p>The increased digital adoption of banking transactions has led to customer complaints to double from 1.6L in FY18 to 3.3L in FY20. To address these complaints RBI's ‘One Nation, One Ombudsman' scheme has been launched by PM Narendra Modi. This scheme will allow customers to file complaints from anywhere at any time through portal/email/physical receipt. A single reference point will be provided to customers to submit their documents and track the status of complaints.<br /> </p>
Read full story at Zee Business
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