Friday, 24 March, 2023

Social, mobile commerce and hyperlocalisation will drive e-commerce in 2020: Vikram Bhatt, Capillary

<p>Rise of hyperlocal commerce, social commerce, artificial intelligence (AI), and machine learning (ML) are a few trends that will change e-commerce for good in 2020, says Vikram Bhatt, Chief Product Officer of Capillary Technologies. Some of the most famous hyperlocal startups include BigBasket, Zopper, Swiggy, and Dunzo. According to Bhatt, other trends will make an impact in the commerce industry are video content, cheaper data, improved user experience etc.</p>