Friday, 24 March, 2023

We are automating our customer service processes: CTO, Aegon Life

<p>Douglas Kennedy, CTO, Aegon Life has created an API based ecosystem to facilitate integrations and re-envision business processes to allow end-to-end automation for a speedy resolution to customer needs. He is leveraging analytics to create data-driven decisions to prioritize their backlog and gauge the effectiveness of their offerings and continue to adopt cloud patterns for infra elasticity.</p>