Friday, 24 March, 2023

Government plans chatbot to deliver public services

<p>The govt has invited bids to develop a chatbot or voice assistance apps to deliver e-gov services. The AI-based platform is expected to interact in multiple languages, analyse intent, collect and analyse data to give a personalised experience to users. The conversational app will be deployed on the UMANG platform, which hosts various apps that provide govt services to citizens. The chatbot should be able to turn speech into a text and text into speech.</p> <p>&nbsp;</p>