Friday, 24 March, 2023

Havells introduces intelligence and personalisation at digital touchpoints

<p>Havells India is combining geospatial intelligence and ML for their salesforce to have a full view of dealers. They have launched a digital catalogue having AR capabilities for end customers. AI is used to make it easy for consumers to register products or raise service requests. Ipininder Singh, Technology &amp; Digital Transformation leader, Havells is effectively using digitalisation to enable seamless amalgamation of various underlying technologies.</p>