Friday, 24 March, 2023

India has much to gain from chatbots

<p dir="ltr">The use of chatbots for civil goods can be envisaged across public domains. Chatbots are ideal for a time-bound relay of public announcements and central government orders, curfews and emergencies. Single-window chatbots can enrich smart m-governance applications. It has the capability to reduce the pressure on inquiry and reservation counters at transport centers, and payment services.&nbsp;</p>