Wednesday, 4 September, 2024

Salesforce to Acquire AI Voice Agent Firm Tenyx, Expands AI Talent Portfolio

Salesforce is set to acquire Tenyx, a firm specializing in AI-powered voice agents, marking its latest move in the competitive AI talent race. This acquisition aligns with Salesforce’s strategy to enhance its AI capabilities, particularly in customer service automation. Tenyx’s technology will bolster Salesforce’s AI-driven offerings, enabling more efficient and personalized customer interactions, further solidifying its position in the AI market.