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Friday, 24 March2023

Wipro to offer AI-based customer-service tool Ethica to clients

Wipro to offer AI-based customer-service tool Ethica to clients

<p>Wipro plans to offer its internally developed AI-based customer service solution &lsquo;Ethica&rsquo; to its clients. Developed by Wipro&rsquo;s AI branch - Wipro HOLMES, this solution can be used to generate unbiased and transparent results -- banks can offer unbiased loans, firms can do unbiased revenue forecasting, unbiased anomaly detection in payment transactions.&nbsp;Wipro has developed the framework for Ethica&nbsp;almost two years ago and it is now being pushed as an AI tool.<br /> &nbsp;</p>

Read full story at The Economic Times
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