Wednesday, 26 June, 2024

Gupshup To Launch Multilingual WhatsApp Chatbot For Buyer Apps On ONDC

Gupshup is set to introduce a multilingual WhatsApp chatbot designed for buyer applications on the Open Network for Digital Commerce (ONDC). This chatbot aims to enhance user experience by providing seamless communication in multiple languages. It will assist buyers in navigating the platform, making transactions, and resolving queries, thereby promoting greater inclusivity and accessibility in the digital commerce space.