Monday, 28 August, 2023
WhatsApp Takes the Lead in Conversational Commerce with LeadSales
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WhatsApp is stepping into the forefront of conversational commerce through its LeadSales platform. This new feature enables businesses to engage with customers in real-time, offering personalized shopping experiences within the app. With the rise of social commerce and messaging-based sales, WhatsApp's LeadSales aims to cater to the growing trend of businesses using messaging platforms as a direct channel for sales and customer interactions.
Read full story at TechCrunch